Проблеми автоматизації модерації повідомлень на основі правил чату

Abstract

Today, people use a variety of technologies to communicate. Devices such as cell phones, laptops, and desktops are widely used and provide opportunities to share different types of data, including text, voice, files, and images. A common feature is the ability to create chat rooms for discussion on specific topics. However, there are significant drawbacks. It is possible for some individuals to violate chat rules by sending irrelevant or threatening information. Chat administrators can delete these messages or ban users but doing so manually is tedious. This process can and should be automated using artificial intelligence. Therefore, this article explores AI and how it can be used to automate chat moderation.