Розробка компонентів CRM-системи ресторану

Abstract

The project explores integrating CRM systems in restaurant operations to enhance customer service, order processing, and feedback collection. This technology streamlines operations, fosters personalized experiences, and improves resource allocation, leading to cost savings. Moreover, CRM enables data-driven decision-making and targeted marketing, enhancing the restaurant's competitiveness in a dynamic market. Overall, adopting CRM systems is crucial for restaurants aiming to meet modern consumer expectations and sustain growth.