Публікація: Estimation of organizational processes effectiveness in the enterprise
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Дата
2016
Автори
Назва журналу
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Видавництво
ХНУРЕ
Анотація
Over the past few years the level of awareness of total quality management has increased considerably. There are many discussions on the subject of TQM. However, the contents of these papers Focuses more on, the importance of top management commitment, implementation principles and processes of total quality management (TQM), TQM tools, Evolution of TQM, Kaizen principles, Six sigma method, PDCA, House of Quality, elements of total quality management and operations management, customer satisfaction.
Опис
Ключові слова
total quality management, TQM, House of Quality, effectiveness of organizational processes, Estimation of organizational processes effectiveness
Бібліографічний опис
Veriasova G. M. Estimation of organizational processes effectiveness in the enterprise / G.M. Veriasova // Труды Международной научно-практической конференции [«Математическое моделирование процессов в экономике и управлении проектами и программами (ММП-2016)»], Коблево, 13–16 сентября 2016 г. – Харьков: ХНУРЭ, 2016. – С. 25-27 (202 с.).