Publication: Estimation of organizational processes effectiveness in the enterprise
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Date
2016
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
ХНУРЕ
Abstract
Over the past few years the level of awareness of total quality management has increased considerably. There are many discussions on the subject of TQM. However, the contents of these papers Focuses more on, the importance of top management commitment, implementation principles and processes of total quality management (TQM), TQM tools, Evolution of TQM, Kaizen principles, Six sigma method, PDCA, House of Quality, elements of total quality management and operations management, customer satisfaction.
Description
Keywords
total quality management, TQM, House of Quality, effectiveness of organizational processes, Estimation of organizational processes effectiveness
Citation
Veriasova G. M. Estimation of organizational processes effectiveness in the enterprise / G.M. Veriasova // Труды Международной научно-практической конференции [«Математическое моделирование процессов в экономике и управлении проектами и программами (ММП-2016)»], Коблево, 13–16 сентября 2016 г. – Харьков: ХНУРЭ, 2016. – С. 25-27 (202 с.).